Both dinner and breakfast were amazingly setup and had a lot of variety. Our only suggestion is to keep the food hot when we arrive. Some items had a hot plate under which was good, but others did not so they got cold, especially for breakfast.

Maathusan كندا

The breakfast and dinner were great The location surrounding the lake is beautiful, quite and excellent for walk, photo talking etc...

Koh سنغافورة

Spacious room, private Onsen available. Dinner served in room. Good observation of Mt.Fuji.

Cao أستراليا

Private onsen in my room, with views of Mt Fuji. Great service. Good food.

Laurence سنغافورة

They had dinner that was most beautiful in appearance, flavored meal I have ever had in my life. My son and I were in heaven with every meal. We loved the traditional Japanese room Loved the fluffy quilts.

Ruth الولايات المتحدة الأمريكية

This was our favourite stay during our Japan trip. It was very easy to request the free shuttle transport from Kawaguchiko station and there was also free transport back to the station on check out. Check in process was smooth, overall service was great and they had English instructions printed out for guests to read. We loved the lake view from our room and our favourite part of the stay was the in room multi-course dinner which was exceptional. We used the private onsen (requires booking + extra fee) due to tattoos not being allowed in the public bath and enjoyed this, however we didn't get to see a view of Mt Fuji from the bath as we had an evening time slot.

Jean نيوزيلندا

it is traditional and away from the other onsen hotel in the area, which is quiet. and they have they own looks out deck for the Fuji mountain!

Si هونج كونج

Excellent service, superb food. Room with private onsen is totally worth it (especially if you have tattoos, sometimes people don't mind but you never know). The room was huge btw, I was traveling solo but it has enough space for like 4 people. All of the staff were polite, helpful and kind. Perfect for a peaceful and relaxing stay.

Barbara البرازيل

The hotel given us a very personalised service. Breakfast and dinners was great. Staffs are friendly and helpful. Shuttle service is provided. We had a good time staying here.

Kemmy ماليزيا

The staff were extremely friendly and kind, the view from the room was amazing, the keiseki dinner was a lovely touch and the private onsen was beautiful!

Madeleine المملكة المتحدة