We had an absolutely fantastic stay at this chic boutique hotel—it truly has the feel of a five star getaway! From the moment we stepped in, the service was impeccable. We opted for the presidential suite and, let me tell you, it was nothing short of spectacular! The manager and their team were incredibly attentive, ensuring every aspect of our stay was perfect!

Muhammad سنغافورة

Staff couldn’t have been more helpful. Really felt like they were looking out for us and were incredibly supportive. We stayed in a Gem Suite (Lake View). Probably the most comfortable hotel beds we’ve ever had. Fine sized suite and bathroom.

Sharon المملكة المتحدة

Location is excellent and the rooms are comfortable. The staff are lovely and willing to help with anything. Nice rooftop pool and bar area.

Shibhon أستراليا

We stayed 2 times in the Oriental Jade and will be back for sure! The location is absolutely perfect, in the middle of the old quarter. The rooms are spotless and the bed was very comfortable. The hotel has great amenities including a rooftop infinity pool with beautiful views on the lake. The breakfast has the largest choice we’ve seen in Vietnam and is delicious. But the best thing is the staff, every single staff who helped us through our stay was the embodiment of kindness and professionalism. The hotel even went the extra mile to (successfully!) help me recover the wallet I had mistakenly left on a bus. Highly recommend to stay at the Oriental Jade if you want an unforgettable holiday in Hanoi!

Franca فرنسا

Location was perfect for exploring the city. They made us feel very welcome and gave us tips on getting around and where to go. Was the perfect place to come back to refresh, relax and go again! Food in the sky bar also excellent!

Charles المملكة المتحدة

Everything was amazing, the location, facilities and most of all the entire staff were incredible.

Jason نيوزيلندا

From the moment we were stepped into the hotel we were met by friendly staff and a welcome drink. Nancy and the guys on reception were wonderful. Always smiling and willing to help. They really go above and beyond to make sure everything is ok for you. The room was very comfortable, nice and clean, as was the rest of the hotel. The rooftop bar and pool are great. It can get a bit busy in late afternoon when people are coming back from their days out exploring but we got to the pool early afternoon and had a great relax for 4 hours on loungers by the pool. We also ate at the poolside too. Such a relaxing stay. Breakfast was great too. Plenty of choice for all. Well done all staff at the hotel. We wouldn’t hesitate to recommend to others.

Susheel المملكة المتحدة

This is an amazing hotel, probably the friendliest and most hardworking staff we have ever met. The staff make you feel like you are very welcome and couldn’t have done more for us. The breakfasts were world class and the room was stunning

Catherine المملكة المتحدة

My second stay at Oriental Jade was superb. The staff were excellent in assisting myself and my daughter during our stay. My daughter got ill and they were able to book us with an excellent English speaking clinic even before check in! The manager David was superb in ensuring we were both comfortable and enjoying ourselves. The sound proofing was excellent which was important to getting our sleep. The daily breakfast had a great selection of food from the buffet and the menu selection included in the buffet price.

Maia أستراليا

The facilities are very nice and the position is very central and convenient to reach different monuments / main sightseeing spots. The staff is also very attentive and always going the extra mile

Daniel المملكة المتحدة